Need to capture steps taken to reproduce a problem or a solution
A series of screen captures will help to demonstrate the steps needed to reproduce a problem or a solution. You can use this tool to capture the steps you take as a problem occurs and send the output to someone so they can see a screen shot of each step.
- In Windows click on the start menu button
- Type "PSR"
Open the Problem Steps Recorder
- Click Start
- Perform the desired tasks
- Click Stop
- Choose a location to save the file output
- The .zip file will contain a .mht file which can be opened in a web browser
The screenshots will appear in order
This will be followed by a detailed output of keystrokes and mouse movements.