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Video or Alarm of Video System can't be seen in I/NET

Issue

  1. Video of DigitalSentry system can't be seen in I/NET.
  2. Alarm of Endura system, for example Motion Detection or Video Server Offline can't be shown in AMT.

Environment

I/NET 2.41

Cause

The possible cause is that when installing SarixSDK of I/NET 2.41, there will be an error: Error 1904. Module C:\Program Files\Pelco\Common Files\IntegralPelco4600 dll fail to register. HRESULT-2147220473.

Resolution

The possible resolution is to uninstall the SarixSDK, delete the Pelco folder in Program Files folder and reinstall the SarixSDK. The error should disappear during the installation. And then video and alarm should be able to appear in I/NET.

For more issue about video that can't be seen in I/NET, refer to Lessons Learned Article #6284.

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Last update:
2 weeks ago
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