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VideoLaunch has stopped working error when accessing video

Issue

An error pops up 'Video Launch has stopped working' when previewing in Video Administrator, selecting a camera in Video Layout or when a video alarm comes in. AppCrash on TAC.VideoLaunch.exe

Environment

Continuum

Webclient

Windows XP

Windows Vista

Windows 7

Windows Server 2003

Windows Server 2008

Cause

A standard VGA driver is being used on the Video card instead of the manufacturer's video driver

Resolution

Install the manufacturer's video driver. i.e. Nvidia, Ati, etc.

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Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 12:41 PM
Updated by: