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Vista reports can not be edited from a remote workstation

Issue

Vista reports fail to save to the server when they are being edited from a remote workstation.

Environment

  • Vista
  • Microsoft Excel

Cause

When setting up remote workstations on a LAN or WAN, there are certain steps that must be taken. If the proper DCOM settings are not set up on every remote workstation as well as the computer that runs Vista server, there can be authority issues. Vista reports can be created but will not allow values or trends to be saved into the report. In some cases this has generated the error "The RPC Server is unavailable" as seen in Lessons Learned Article #5359.

Resolution

On ALL remote workstations and the main server:

  1. Run DCOM Config 1.0.2.2.exe found in Lessons Learned Article #3900. Either select Server-Workstation or Server-Workstation-Webstation.
     

On the main server that will be used to run Vista Workstation:

  1. Run > dcomcnfg
  2. Expand Component Services
  3. Open Computers
  4. Right-click My Computer and choose properties
  5. Go to COM Security pane
  6. For Access Permissions and Launch and Activation Permissions choose to edit both Edit Limits... and Edit Default...
  7. Add users Anonymous and Everyone with Remote Access
  8. Go back to Component Services and open My Computer
  9. Open DCOM Config
  10. Browse for OPCEnum right-click and choose properties
  11. Go to Security pane
  12. Change the three options to
    1. Launch and Activation Permissions   -Use Default
    2. Access Permissions                        -Use Default
    3. Configuration Permissions                -Customize
      • Choose Edit > add Anonymous and Everyone with Remote Access
  13. Go back to DCOM Config and browse for TACOS right-click and choose properties
  14. Go to Security pane
  15. Change the three options to
    1. Launch and Activation Permissions  -User Default
    2. Access Permissions                       -User Default
    3. Configuration Permissions               -Customize
      • Choose Edit > add Anonymous and Everyone with Remote Access
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Last update:
a week ago
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