WebPinpoint crashes on Failed to call piLiveData>GetLiveData(). AccdataServices has an error.
The asp_net account does not have permission to access the ILiveData interface. ILivedata is an internal engine that WPinpoint uses for polling points values.
- In Workstation Preferences on the Web Server, increase the value of WPinPoint Continuous Polling Rate until from crashes no longer occur.
- If this is for a Windows Server 2008, Windows 7 or Windows Vista, make sure the web.config file has been edited.
See also Lessons Learned Article #4417.