Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

When registering a Sigma CE device, the unlock code is not accepted.

Issue

When registering a Sigma CE device, the unlock code is not accepted.

Environment

Sigma CE

Sigma PE

Cause

When registering a Sigma CE device, the unlock code is not accepted

Resolution

When the 16 digit unlock code is inputted, ensure the spaces between each set of 4 characters are also entered.

e.g. B6E8 1234 0789 7AB4

Tags (2)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: