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WorkPlace Tech menu disappears when an application is opened.

Issue

WorkPlace Tech menu disappears when an application is opened.

Lessons Learned articles #4099 and #3486 did not help.
Repairing and re-installing WorkPlace Tech and re-installing Visio 2007 did not help correct the issue.

Host pc was Windows 7 Pro 32-bit.

Environment

WorkPlace Tech 5.8.6 and earlier

Cause

An update to Adobe Acrobat Pro (done between May 12 and May 21, 2014) broke WorkPlace Tech 5.8.6 / Visio 2007.
The exact update number is not known at this time.

Resolution

Remove the update from Adobe or uninstall Acrobat Pro.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 09:35 AM
Updated by: