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Xenta graphic - Change setpoint popup disappears within a second

Issue

In a web graphic hosted on a Xenta Server, clicking to change a value displays the dialog momentarily, then it immediately disappears.

Product Line

TAC Vista

Environment

Xenta server

Cause

The Java version is too new or too old.

Resolution

Make sure The java versions installed have been tested against the installed Xenta version.

A Compatibility Matrix can be found on The Exchange Download Center. Or see Software and Firmware compatibility matrix for older versions of the traditional product lines.

If the wrong versions are installed, download the correct version and install it.

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Version history
Revision #:
3 of 3
Last update:
Friday
Updated by: