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"Invalid card number" error when Importing custom format personnel records.

Issue

When importing custom format card records, Continuum fails to create personnel objects for records where the card number has seven or more digits.

Environment

  • CSV Import
  • Personnel records
  • Custom Format

Cause

  • Continuum defaults to Infinity_37 When the card format is not specified in the import file. 
  • While custom formats can accommodate larger card numbers, Infinity 37 cards only support card numbers up to 524287.

Resolution

  1. Add a attribute column for cardtype.
  2. Under the card format column for each card, add Customwiegand.
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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: